bettablue
Veteran Member
I really hate when an E-Bay seller tries to blame either E-Bay, or PayPal for their own incompitence! I ordered a battery for my newly installed AST Six-Pack Plus card almost a month ago. I paid for the batteries, (Actually, 5 for $1.00) It's not like this is going to break me, but it could if the value of the item were much higher, or ruined because of the lecth of time that's passed... So I messaged the seller; "Some Kind of Battery" or SKB, through E-Bay. SKB responded that they had the wrong address on file.
So I went and did some checking on both E-Bay and PayPal. I could find no address of mine that was missing a postal code, or space number. So OK, I accept SKB's apology and ask them to reship the item.
SKB's response was that they would be happy to send the item again, but only if I pay for the shipping again. That left a sour taste to say the least. So I replied to them with my findings, and asked if it were possible that they simply missed the space number in the original order, to which I get another response from them stating that if I don't want the item, let them know and they'll restock it, but if I choose to not take it, there will be a $2.00 restocking fee. :shock: So in other words, not only would I not get the damned battery, but they were going to charge me an additional $1.00 to put it back on a shelf, plus keep my original shipping charges? Let's see; keep my original purchase price, plus postage/shipping AND charge me more?!?!?! Oh, Hell no!!! The original total was only $5.00, but still... Sounds like someone trying a get rich scheme.
Needless to say, I lost it! I am so glad I wasn't dealing with this idiot in person. I probably would have gotten my sorry wheelchair driving a _ _ thrown in jail! Instead, I contacted PayPal and E-Bay and reported their actions, forwarded all of our correspondences and got E-Bay to refund my purchase price of $1.00 and the shipping cost of $4.00. PayPal is blocking all of their activity against my account. PayPal advised me that it could take a couple of weeks. But in the meantime, I still don't have the battery for my AST Six-Pack Plus. So I ordered another set from a different company, RL Sales. They're charging a bit more for the batteries, but they have a great feedback rating and a long history, so I feel a little safer. And this time, estimated shipping will only take one or two days from Arizona to Las Vegas.
I have only been dealing with PayPal and E-Bay for a relatively short time, certainly less than a year, and this is a first for me. Does this kind of crap happen often with sellers??? The other thing I am impressed with though is the way the folks at PayPal handled the situation. Evidently there has been a lot of problems with this company. They haven't been selling very long, but they have racked up a lot of complaints in a very short time.
So I went and did some checking on both E-Bay and PayPal. I could find no address of mine that was missing a postal code, or space number. So OK, I accept SKB's apology and ask them to reship the item.
SKB's response was that they would be happy to send the item again, but only if I pay for the shipping again. That left a sour taste to say the least. So I replied to them with my findings, and asked if it were possible that they simply missed the space number in the original order, to which I get another response from them stating that if I don't want the item, let them know and they'll restock it, but if I choose to not take it, there will be a $2.00 restocking fee. :shock: So in other words, not only would I not get the damned battery, but they were going to charge me an additional $1.00 to put it back on a shelf, plus keep my original shipping charges? Let's see; keep my original purchase price, plus postage/shipping AND charge me more?!?!?! Oh, Hell no!!! The original total was only $5.00, but still... Sounds like someone trying a get rich scheme.
Needless to say, I lost it! I am so glad I wasn't dealing with this idiot in person. I probably would have gotten my sorry wheelchair driving a _ _ thrown in jail! Instead, I contacted PayPal and E-Bay and reported their actions, forwarded all of our correspondences and got E-Bay to refund my purchase price of $1.00 and the shipping cost of $4.00. PayPal is blocking all of their activity against my account. PayPal advised me that it could take a couple of weeks. But in the meantime, I still don't have the battery for my AST Six-Pack Plus. So I ordered another set from a different company, RL Sales. They're charging a bit more for the batteries, but they have a great feedback rating and a long history, so I feel a little safer. And this time, estimated shipping will only take one or two days from Arizona to Las Vegas.
I have only been dealing with PayPal and E-Bay for a relatively short time, certainly less than a year, and this is a first for me. Does this kind of crap happen often with sellers??? The other thing I am impressed with though is the way the folks at PayPal handled the situation. Evidently there has been a lot of problems with this company. They haven't been selling very long, but they have racked up a lot of complaints in a very short time.