I have to take exception to that statement. "Freeware" is not an apt description for open source and free software, to begin with. The US gov't had a whole long treatise on not using shareware and freeware, but specifically called out
FOSS (free and open source software) as being different, quite a long time ago. As someone who has been a Linux user since 1992 (not day 1, or anything like it, but SLS early), I can say with authority that Linux was indeed useful not long after its first availability. SLS (
Softlanding Linux System) was quite usable, if not bug-free, and the release of Slackware in 1993 took care of that problem. It was indeed a viable alternative to Windows or OS/2, depending on what your objectives were. As a computer science student, at the time, and as a US government employee (NIH, gods rest its soul!), I used Linux daily to do my work, and it was a fantastic solution.
I will give you that commercial software availability was not huge, but the evolution of computing since then has shown that FOSS is the driver for innovation, and that *NIX rules the world. See market share statistics
here, for example.
This does not at all mean that I disliked OS/2. I did use it then, as well, and liked the versions starting with 2.1. I purchased and used 2.1, Warp 3, and Warp Connect to do a lot of desktop usage. It is indeed too bad that the IBM/Microsoft relationship went the way that it did, since at the time, OS/2 was definitely a strong and reliable desktop, as seen by its extensive use in embedded solutions like ATMs.
Disclaimer: I work for Red Hat, and have spent my entire working life supporting FOSS on many platforms, both open and closed.
- Alex