A thought or two on 'feedbacks'. I recently sold a brand new Asus certified x570 motherboard on eBay. The board was shipped in its original packaging with 99% of the hardware and screws along with the manual, CD, etc. The buyer shot back with and email stating that he had a problem getting the board to POST, and his previous board was the same type and it wouldn't POST either. He also went on to say that he had a problem getting the power supply to plug into the board but he believed that his PS was okay. I sent an email back giving what I thought to be good advise on how to plug the PS in, and also to make sure the 2 CPU rails were connected. I'm assuming that must have been okay as I didn't hear from him again, directly that is.
I was browsing through my seller's profile when I discovered that this buyer had sent in a 'Neutral' zinger. He said that the shipping was great but he had trouble with the motherboard's POST. Neutral doesn't really hurt but it sure bugs me and there's not much you can do about it. I knew I was dealing with a somewhat inept buyer, but Ebay doesn't care about that. I did send a few lines into eBay just for the record but that won't change anything down the road but at least it's on that buyer.