I should have added that I became an outside consultant as of June 1985 so I no longer handled the regular technical issue calls, only the rare tuff dog type that Jim would ask me to to handle.
We were a lean operation with just 5 of us full time folks. If you called with a technical issue about any of our products, not just the bigboard, you talked to me. Sometimes I might be at lunch or in a meeting so the secretary would take a message and I'd return the call.
I'll admit that the...
I was the head technical person at DRC "back in the day" and yes the Xerox was a fully licensed design.
Their idea was different markets. We (DRC) sold to hobbyist while the 820 was sold to their client base with was medium to large companies.
And, yes, the Kaypro was a complete rip off but the...