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Tandy... when did they go wrong?

Yep, here in tacoma wa, i have to go renton, to goto the fry's for a decent selection of electronics components, even better is a store in tukwila called Alphatronics, they cater to the HAM and CB crowds, but you can still buy the old tantalums and all the big barrel caps there too, good stuff. Don't get my started on Radio Shack, so aptly called "The Shack" God knows why they made that change...
 
Radio Shack hasn't been in canada for almost ten years now. They all got renamed The Source and dumped all their useful merch. Now The Source only sells phones, TV's, games, tacky computer items and A/V cables.

Actually, that's not quite true. Although I don't think they're still there, but Radio Shack USA had a few stores in Vancouver about 4 years ago. So yeah, you could walk out of a mall with The Source, go a few blocks, and walk into a Radio Shack. Surreal!
 
Actually, that's not quite true. Although I don't think they're still there, but Radio Shack USA had a few stores in Vancouver about 4 years ago. So yeah, you could walk out of a mall with The Source, go a few blocks, and walk into a Radio Shack. Surreal!

I didn't realize that both co-existed at any point. Probably it took a while longer for some to change over. Anyway, it's more complicated than that. The single Radio Shack in Princeton changed a few (4?) years ago and I learnt that the correct name for the Canadian chain was "The Source by Circuit City" which is how they were specifically instructed to answer the phone - NOT "The Source" which is apparently a different business entity. I believe that is the name of the US chain.
 
IIRC, Tandy Computers was sold off to AST, which Radio Shack continued to stock, so in a way Tandy computers lasted a good bit longer than the Tandy Computer label itself did.

Back in the 90's, I worked for a Tandy owned consumer electronics business called AV&C (which stood for, unimaginatively, Audio, Video, & Computers). This store chain was very small, operating out of the southeast region. It was spun off of the McDuff chain which Tandy acquired. Most of the employees I worked with were long-time McDuff's employees, which I believe either worked there before Tandy acquired them or slightly after. McDuff was actually a pretty nice store located in our local mall (and quite a few others), a more high-end type store that sold a wider variety of computers and TVs than Radio Shack did. One of the former managers told me about how Tandy closed up their shop. He showed up to work one morning to open the store and there was a corporate person there, with a big semi truck around the back of the building to load up the entire store! He had no idea they were closing the store until he showed up to work. They then offered everyone that worked there a job in "nearby" store and if they didn't take the deal they were given their severance package.

When AV&C came along, we had a much bigger expanded showroom (where a Rex store was once occupied), selling lots and lots of different brand of computers (arguably too many) and a lot of . A lot of the computer offerings competed directly with Radio Shack, which seemed pretty dumb. Even dumber was that we were allowed to see the transfer/warehouse cost of each item sold in the store. To our surprise the Radio Shack transfer costs were almost always cheaper for the same items, even though they came from the same physical warehouse. At the time I worked here, we had a lot of competition not only from Radio Shack, but also the likes of Office Depot, Campo, Circuit City (if they were from out of town), and Sears. There were a lot of players in the field then.


Most of the software we sold was barely competitively priced, and languished on the shelves for a long time. In that segment there was even more competition, and most if not all the players got their software (including us) from Ingram Micro. I think they more than anyone has #@$@#ed the software reseller business. That distribution model favors the absolute largest retailers (since they will get the deepest discounts). No mom and pop retailer can make money reselling Ingram Micro goods IMO. But I digress.

Anyways, back to the issue at hand. It was clear before I quit that the writing was on the wall for ol' AV&C, so I bailed and found work elsewhere. A few months later the Tandy closed all the remaining stores. They weren't the only ones either. I think about the same time Tandy also closed the Incredible Universe stores (or a good chunk of them) and Campo went out of business completely. That pretty much left CompUSA, Best Buy, and Circuit City. Hmmm, seems oddly familiar to the current situation: lousy market, too many players...I wonder if they'll survive now. Best Buy's having problems competing with online retailers, I can't imagine how Radio Shack can fare since every Tom, Dick, and Harry sells phones and satellite dish setups now.
 
I assumed it was everywhere (other than the websites that still seem to exist and sell stuff) but CompUSA and CircuitCity both closed all their stores here leaving only the uncompetitive BestBuy and our one Frys store here in Austin. There are mom and pop stores still but they typically don't have much selection nor good prices. Frys is interesting, sorta like a home depot sized computer store (For those who don't have one and wondered). They will match internet prices but it has to be a vendor they acknowledge which is sort of a stupid catch, and they'll add shipping to the cost typically if there is any to take advantage of.

Radioshack seems to be doing fine here although I'm not sure where their useful market is other than overly common hobbyist electronics gear. They don't seem to have particularly good prices on anything but they're still all around. Tandy still has a good presence in Austin in that sense.
 
The websites for CompUSA and CircuitCity are both run by the company that controls Tiger Direct and some other brand names. Other than the artwork, all these are the same. The addresses were bought on the cheap to lure users who have bookmarked sites.

Radioshack is doing better than some of the other; RS actually shows a small profit in spite of giving a decade long instruction in how not to run a company.
 
There are mom and pop stores still but they typically don't have much selection nor good prices.

I'm not sure how things are these days, but I worked in a Mom and Pop store when I was a teenager in the early 90's, and then again at the same place in the late 90's/early 2000's (and another one shortly thereafter) right when I went to college. When I was at the store the first time, you could get most software directly from the manufacturers... Microsoft, Digital Research, whoever, in addition to the "channel" (Ingram Micro, et al), the channel wasn't exclusive. Prices were good, and discounts were decent for the low quantities your typical mom and pop store would deal in. Late 90's? I called to get special order pricing on a program for a customer from a distributor, and was appalled that there was no discount at all under MSRP. They had the same pricing that I could get at the local WaldenSoftware or Electronic Boutique as a normal customer. What quantity did you have to buy to get any discount? 100, for a measly 10%. IMO the FTC should have intervened.
 
The computer store I worked at had an Ingram Micro account, what a waste it usually was. They did find a way to buy stuff cheaper via cooperative buying services like the ascii group.
 
I still have a rs near my place. Unknown_K is right, they just sell R/C stuff, cell phones etc. instead of electronic parts.
 
I was just at Radio Shack yesterday. It was actually better than it used to be a few years ago - they have about a quarter of the store devoted to hobbyist electronics (though more geared towards microcontroller/Arduino type stuff,) and I got a proper desoldering iron for a reasonable price. On the other hand, they didn't have any crystal oscillators, which was what I'd come to look for. I hope they continue getting better...
 
In Australia, Tandy went off the rails sometime in the mid-late 1990s, around the time it was purchased by Woolworths, owners of Dick Smith Electronics. For the unititated, imagine if Tandy's US stores got taken over by Walmart. That should give you an idea...

Slowly, Tandy lost its identity as it started to stock fewer components and more Dick Smith Electronics (DSE) branded consumer goods. Then, finally about a year or so ago, Woolworths closed down what was left of Tandy's stores, and also closed down some excess DSE stores while they were at it. In fact, they are STILL closing down DSE stores so they can offload whatever ever is left of DSE to someone else.

The demise of DSE is probably worthy of a thread of its own; possibly of more interest to the Australians and New Zealanders present. Although DSE was responsible for marketing a number of home computers in the early 1980s, including the VZ-200 (a rebadged VTech Laser 200).

I still miss the old Radio Shack Battery Club cards. :( I also remember the awesome catalogues Tandy had, as well as their (quite expensive but undeniably well made) house brand stuff. I think I have a working Realistic 27MHz CB radio somewhere at my parents house ...!!
 
The local Radio Shack here is fairly useless to me, if I wanted a LED light or some other random stuff like the crappiest selection of caps, audio connectors, etc, it's a great place to look. It would be even better if I could ask if they sell caps and they knew what they were...come on, even I know what a cap is...

...What is my idea of a cool, vintage, computer? Anything that says "Made in USA". I get goosebumps when I see that on any of my vintage gear!...
One reason I love using my old Compaq Prolinea 4/33, on the bottom it says "Product of the U.S.A". Also managed to find one of the 486 DX-33 chips that's US made, although I've replaced it with a DX2-66...were there ever any USA made DX2s? The DX2 and the 2x SX2 chips I own are made in Malaysia.
 
One reason I love using my old Compaq Prolinea 4/33, on the bottom it says "Product of the U.S.A". Also managed to find one of the 486 DX-33 chips that's US made, although I've replaced it with a DX2-66...were there ever any USA made DX2s? The DX2 and the 2x SX2 chips I own are made in Malaysia.

I would love to track down some old Australian made computers. IBM had a factory here for a number of years, as did Acer. Then there were a few home grown computers and brands, such as Microbee (a Z80 based micro aimed at the hobbyist and educational markets) and MicroByte (a clone manufacturer in my home town that was unique in that they designed many of their own components such as boards and cases rather than buying off the shelf parts like most Australian clone assemblers). MicroByte PCs were everywhere in my state during the late 80s and early 90s; I think the State Government had some sort of deal with them.
 
The demise of DSE is probably worthy of a thread of its own; possibly of more interest to the Australians and New Zealanders present. Although DSE was responsible for marketing a number of home computers in the early 1980s, including the VZ-200 (a rebadged VTech Laser 200).

Yes, not forgetting the Sorcerer and Dick Smith System 80. Dick Smith was hugely influential in microcomputing in Australia and New Zealand in the early 1980s.

Tez
 
Dick Smith is still kicking around--I note that he offered a million to some of the "cold fusion" hawkers if their claims could be shown to hold up.

No takers. Good on him!
 
I once spent a very engaging 40 minutes with him on the phone a few years ago, when I was doing some research on the System 80. He's a character and an Australian icon!

Tez
 
Pity the shareholders

Pity the shareholders

Some people would say Radio Shack and others went wrong when they tried to keep their big-inventory model going too long, after the market had moved on-line. A big stock inventory costs a lot to maintain - even individual collectors know how much time it would take if we did it properly.

The high-street and mall component outlet is squeezed between Asian online sellers at one end (who offer the same stuff at a fraction of the price), and specialist premium dealers at the other end who can charge what they like to big customers - eg govt, military, and corporates - whose buyers don't really care how much they pay per item.

Don't we all buy online when we have the time to wait for delivery?

In the last five years my town (pop 320,000) has gone from 5 parts stockists to 1. The survivor pays cheap rent in an industrial zone, between a sex shop and a panel shop. I take care when parking the car. Even that survivor relies on an online catalogue (3 times Asian prices, quicker delivery) and a stock of novelty electronic gadgets and auto-pimpery to supplement the bins of components. I'll pay the 200% premium when I'm in a hurry or want to look at the physical items before buying.

It's partly my fault that Tandy and the like are no longer in the malls.:(

Rick
 
Not to get too off topic/rant but that's bugging the crap out of me right now. Searching for a new phone with a keyboard. Not many local stores have much in stock. Online I found a few average to high prices in the few stores locally that DO sell electronics. Then I finally realize once I was ready to pursue the purchase that the stores don't have it at all. One .. actually they're so proud I'll call them out.. Fry's had the phone via their website. Shipping is unavailable. Store is unavailable. So in effect they just baited me to their website, thinking they had it when they obviously don't. Lame. Now of course I'm cautiously looking at my "best prices" which are unknown websites that have various reviews via 3rd party sources.

I wish more stores were honest and would show store stock in an easier to find method. I grow tired of finding a good price from a local store that doesn't have it and will now cost shipping and tax on top of the price that got me there.
 
I once spent a very engaging 40 minutes with him on the phone a few years ago, when I was doing some research on the System 80. He's a character and an Australian icon!

Ironically, Dick Smith is well known for not having a computer on his desk, even to this very day. Whilst he was able to build a multi-million dollar business off the back of the first microcomputer boom of the early 1980s, Dick himself apparently doesn't really care much for computers ...! But sorry, I've gone off topic now ...
 
RS house AAA alkaline are good stuff. I should'nt mention it - Their marketing
geniuses will speed up the "value engineering"...
 
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