vwestlife
Veteran Member
FYI, Vimeo's 500 MB limit is actually 500 binary megabytes ("MiB"), or 524.288 decimal MB.
This account was disabled March 25, 2022! Please contact us if you have any questions
This is an email receipt for your recent payment you just made to
DreamHost Web Hosting.
Time: 2022-03-25 08:37:52
Transaction ID: 27601781
Amount: $35.40 (USD)
Applied to Account #: 2647703
Pay Method: "******### (ex ##/##)"
Thank you for your payment! We appreciate your business!
The Happy DreamHost Billing Team
Hello Glen,
Unfortunately, your DreamHost account has not been approved.
A full refund has been issued for your credit card payment and will appear on your card statement within a few business days.
We apologize that we weren't able to accept your business, and we wish you the best of luck in your search for a web host.
Thanks,
The DreamHost Approvals Team
Message #: 10705205
Time: 2022-03-25 09:00:31
Hi,
I just signed up for my first (shared hosting) plan with you guys and immediately after payment I got this at the top of the screen:
"This account was disabled March 25, 2022! Please contact us if you have any questions"
I can't imagine why this should be the case. Is this a systems glitch?
Glen
Re: Unable to approve new account.
Message #: 210737313
Time: 2022-03-25 09:24:02
Hello,
Thank you for writing in. Unfortunately, your DreamHost account has not
been approved.
We are unable to provide specific details as to why the account could not
be approved as this would defeat the effectiveness of our abuse/fraud
prevention system.
After a review of the signup process for this account, I am seeing the
transaction was voided at signup, which means that your card was not
actually charged. There may be a charge appearing in your financial
statement, but the charge status should still indicate "Processing" and
it should resolve to "voided" or "denied" within a couple days.
We apologize that we weren't able to accept your business, and we wish
you the best of luck in your search for a web host.
Regards,
Joseph N
Unable to approve new account.
Message #: 10705356
Time: 2022-03-25 09:51:55
I'm sorry but this is ridiculous. I have not committed any form of abuse or fraud and there is absolutely no legitimate reason why my business should be rejected.
Is a real person actually reading this or was the boilerplate reply below automatically generated by a bot?
Hello,
Thank you for your reply. Truly, I am sorry for any inconvenience. The
account was not approved.
My sincerest apologies that we were not able to accept your business. I
wish you the best of luck in your search for a web host.
Regards,
Joseph N
Unable to approve new account.
Message #: 10705985
Time: 2022-03-25 13:21:24
Have I now been blacklisted or am I free to make another attempt to sign up to a DreamHost plan?
If this account will not be approved then why do I still have a valid log-in and why am I able to keep logging in and submitting support tickets?
How long will my ability to log in to this account remain active and why isn't there any obvious way for me to delete it?
"Hello,
Thank you for your reply. Truly, I am sorry for any inconvenience. The
account was not approved.
My sincerest apologies that we were not able to accept your business. I
wish you the best of luck in your search for a web host.
Regards,
Joseph N"
Lets see how this farce continues.
"Hello,
Thank you for your reply. The abuse/fraud prevention system considers a
totality of factors involved in the signup process. The account is
created, which is why it is able to have a login and support contact,
however, the system disables the account which prevents pretty much every
other access to the account.
You are free to try the account sign-up again using a different email
address, but we are not able to guarantee that attempt will not be
approved either, my sincerest apologies for any inconvenience.
If you have any questions please reply to this message.
Regards,"
Just experienced this. Completely bonkers. I will actively recommend against Dreamhost from now on.
https://letsencrypt.org will give you a free SSL cert.I was hoping to make use of DreamHosts free SSL certificate offer to finally upgrade to https.